The element of efficiency is crucial in almost every area of human endeavor. In business, this requirement seems to be high in demand considering customers’ fragile nature. Any treatment that falls short of the customers’ expectations can trigger a massive walkout. Through technology, one client who feels disenfranchised by a particular service provider can negatively influence many others via social media platforms like Facebook and Twitter. What is clear at this point is that the stakes are high, and businesses need to pay much attention to streamlining their operations. It is the only way to achieve and maintain efficiency.
One key area to focus on is the management aspect. How information is relayed and received matters a great deal when it comes to management. If a business struggles to organize and streamline its operations, the chances are high that the current business model is not working. In most cases, the point-to-point model could be the one failing. Maybe it’s time to try the hub and spoke model. Consider getting relevant information on this by checking hub and spoke graphics. Unlike the point-to-point design, which is based on relaying information from point A to B, the hub and spoke concept is built around disseminating and receiving data from one central point.
Project managers can employ the use of online project management applications to achieve the goal of centralization. The Task is a perfect example of such an application. It allows a manager to assign tasks, monitor progress, and review performance from a central point.
Some benefits that are attributed with this model include;
Having all necessary information flow in and out from one focal point helps save a lot of time which is an essential component for securing efficiency.
Synergies associated with operational consistency, efficiency, and enhanced feedback combine to deliver incredible speed.
Enhances business ability to adapt to new situations
Dynamics keep changing every so often in the business space. When operations are centralized, staff always have a platform for brainstorming and giving suggestions to help in decision-making.
Enhances quality of operations
Since most functions are centralized, individuals tasked with specific duties will strive to deliver quality. Because there is close monitoring and expediting on functions assigned.
Making quick, informed decisions based on facts is vital as it can enable a business to capitalize on available opportunities. Since the hub and spokes business model is designed to promote centralized operations, relevant and impacting information can always be accessed quite easily.
A bureaucratic model like the point-to-point is quite expensive because funds have to be employed in covering expenses tied to logistics—examples of such costs transport and in some cases communication.
The two significant challenges associated with this model are; congestion that can occur at the hub and raise bottlenecks. This is made possible by the fact that there can be the traffic of feedback which can be overwhelming. There is also the issue of staff dissatisfaction at spokes. Most people are naturally inclined to want to work under minimal supervision. As a result, most staff members would be less corporative at the beginning of the process. Even after mentioning these disadvantages, the hub and spoke model remains the most desired in delivering meaningful results. These few demerits should be treated as challenges that can be overcome through innovation.
Transiting from one approach to managing your business to another can be painfully slow. There is always a cost to pay for the change. Businesses that have succeeded are those that have exercised flexibility when it comes to embracing new techniques and technologies. Satisfying your customers should be the primary goal of your business or institution, and this has to begin with streamlining the in-house functions
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